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An Approach to Dealing With Financial Hardship: Students in Difficult Economic Times $35
Bursar Basics 2009 Part 1 - Customer Service & Internal Controls $35
Bursar Basics: Customer Service $20
Cash Handling and Bursar's Office Internal Controls $35
Cashiering Best Practices $35
Closing Roundtable Discussion $39
Collections From In-house Due Diligence to Turning Over An Account to Your Collection Agency $35
Creative Ways to Leverage the Talents of Your Team When Facing Budget Challenges $35
Customer Service and Higher Education Are Not Contradictory $25
Developing Partnering Relationships With Other Campus Departments $35
Electronic Refunds: Partnering with an Outside Vendor $0
Ethical Issues in the Bursars Office: What Would You Do? $35
From Orientation to Graduation: Communicating with Your Students $39
How to Make Friends with Your 1098T $35
How to Select a Collection Agency $35
LET'S TALK: Successfully Communicating with Students and Parents $35
Secure Vaults Payments: Revolutionizing ACH $35
Show Me the Money: Streamlining and Reducing Customer Complaints $35
Student Communication Strategies $35
Take Charge of Your International Receivables: $0
Third Party Billing in the Banner Environment $25
Third Party Payment Plans vs. In-House Payment Plans $35
Using a Financial Ombud to Influence Recruitment and Retention $39
Professional Development Group II, Inc. • 116 S. Madison St, Suite A, Bloomington, IN 47404 • 812.339.6374 • Fax 812.339.0138