Site Navigation
Home
|
|
Checkout
|
Shop
PASS Category Customer Service:
An Approach to Dealing With Financial Hardship: Students in Difficult Economic Times
$35
Bursar Basics 2009 Part 1 - Customer Service & Internal Controls
$35
Bursar Basics: Customer Service
$20
Cash Handling and Bursar's Office Internal Controls
$35
Cashiering Best Practices
$35
Closing Roundtable Discussion
$39
Collections From In-house Due Diligence to Turning Over An Account to Your Collection Agency
$35
Creative Ways to Leverage the Talents of Your Team When Facing Budget Challenges
$35
Customer Service and Higher Education Are Not Contradictory
$25
Developing Partnering Relationships With Other Campus Departments
$35
Electronic Refunds: Partnering with an Outside Vendor
$0
Ethical Issues in the Bursars Office: What Would You Do?
$35
From Orientation to Graduation: Communicating with Your Students
$39
How to Make Friends with Your 1098T
$35
How to Select a Collection Agency
$35
LET'S TALK: Successfully Communicating with Students and Parents
$35
Secure Vaults Payments: Revolutionizing ACH
$35
Show Me the Money: Streamlining and Reducing Customer Complaints
$35
Student Communication Strategies
$35
Take Charge of Your International Receivables:
$0
Third Party Billing in the Banner Environment
$25
Third Party Payment Plans vs. In-House Payment Plans
$35
Using a Financial Ombud to Influence Recruitment and Retention
$39
Professional Development Group II, Inc. • 116 S. Madison St, Suite A, Bloomington, IN 47404 • 812.339.6374 • Fax 812.339.0138